How To Order

Step 1: Fill Up this ONLINE ORDER FORM
Be sure to doublecheck your order details, and please also read the Terms & Conditions, before submitting your order.

Step 2: Order Confirmation via Email
Orders are processed on a first-come-first-served basis, and you will receive an email reply within 24 hours. Your order is not confirmed until you receive an email confirmation from Sputnikmuffin.com.

Step 3: Make Payment
Please make payment within 24 hours upon email confirmation of your order.
If payment is not received within 24 hours, your order will be cancelled.

Step 4: Shipping of Order
Your package will be mailed out via Singpost (according to your chosen postage option) within 3 days upon receipt of payment.

Step 5: Receive your Order!
I hope you will enjoy your purchase :)

................................................................................................................

Payment Method

Payment to be made by bank funds transfer (via Internet Banking or ATMs), within 24 hours upon email confirmation of your order. Upon receipt of payment, your order will be mailed out within 3 days.

................................................................................................................

Postage Options

Complimentary Normal Postage via Singpost at no additional cost.

OR

Postage by Registered Mail will cost an additional SGD$3.00.
This service will ensure that the delivery status of your item is tracked, and that SingPost will only release your package upon your acknowledgement of receipt. This option is recommended to ensure that you will securely receive your package.

Delivery time by Singpost usually takes 2-3 working days.

................................................................................................................

Currently, only Singapore orders are accepted.

 

Terms & Conditions

Important: By using this site, you signify your agreement to the following Terms & Conditions - please do not use this site if you do not agree with them.
..........................................................................

Cancellation of Orders
You may be edit/cancel your order by notifying me via email. However, once payment has been made, any request to edit/cancel your order will not be entertained.

Shipping
All orders are shipped via Singpost, according to your chosen postage option. Your order is carefully wrapped in bubblewrap to protect it from damage. I cannot be held responsible or liable in the event that orders that are lost or damaged during postage.

Refunds, Returns & Exchanges
All sales, once completed, are non-refundable.
In the event that your order reaches you damaged, please contact me via email within 2 days of receiving your package and an exchange can be arranged. The original item must be returned unused. Should your item be out of stock, you can exchange it for another item of the same or higher value and top up any difference in price.

Offerings
SputnikMuffin.com reserves the right to add, edit or remove any of the offerings available at this website, at any time. This includes the available products, website features, and programmes.

Privacy
Your privacy is valued and respected, and any personal information will only ever be used for the processing of your Order or fulfillment of your Mailing List subscription. Your information will not be sold, distributed or disclosed for any other purpose.

..........................................................................
Sputnikmuffin.com reserves the right to amend any portion of these Terms & Conditions at any time. Please refer to this webpage for the most up-to-date Terms & Conditions at any point in time.